UX testing is the process of evaluating how users interact with a product or feature and what they expect from it. Interfaces evolve alongside technology, giving rise to new usage trends every year. To improve customer retention and user engagement, it’s crucial to test your products and polish them constantly.
Because of its subjective nature, user experience is difficult to quantify. Its successful measurement calls for a systematic and effective approach if it is to yield actionable results.
At Thence, UX testing and optimization is one of our specialities. Our aim is to effectively measure and benchmark the quality of the user experience your product provides. To achieve this, we use validation research methods and frameworks.
The resulting insights help you fill all the gaps between user expectations and the actual experience your products deliver.
The duration of our UX testing service varies depending on the user experience challenges you are facing and the complexity of your product. On average, the process takes 5-8 weeks. At the end of this process, you will be able to use our meaningful insights not only to fix the blind spots that are bothering users but also to transform a good user experience into a great one. Our UX Testing includes:
Effective UX testing is the best way to achieve a smooth and rewarding user experience while meeting all of your customers’ expectations. If you answer “Yes!” to one or more of the following questions, you need UX testing.