Usability Testing

Validate Your UX with Effective End-User Testing That Generates Meaningful Insights

Usability Testing

UX Testing – Measure, Optimize, and Improve User Experiences to Create an Ideal Product

UX testing is the process of evaluating how users interact with a product or feature and what they expect from it. Interfaces evolve alongside technology, giving rise to new usage trends every year. To improve customer retention and user engagement, it’s crucial to test your products and polish them constantly.

Because of its subjective nature, user experience is difficult to quantify. Its successful measurement calls for a systematic and effective approach if it is to yield actionable results.

At Thence, UX testing and optimization is one of our specialities. Our aim is to effectively measure and benchmark the quality of the user experience your product provides. To achieve this, we use validation research methods and frameworks.

The resulting insights help you fill all the gaps between user expectations and the actual experience your products deliver.



Thence UX Testing Services

The duration of our UX testing service varies depending on the user experience challenges you are facing and the complexity of your product. On average, the process takes 5-8 weeks. At the end of this process, you will be able to use our meaningful insights not only to fix the blind spots that are bothering users but also to transform a good user experience into a great one. Our UX Testing includes:

  • A/B Testing
  • Usability Testing
  • Quantitative Performance Analysis
  • Heat map and eye motion tracking
  • Card sorting
  • Clickstream analysis
  • Feedbacks, Surveys, and Interviews

UX Testing – Solve Users’ Pain Points to Improve Customer Satisfaction

Effective UX testing is the best way to achieve a smooth and rewarding user experience while meeting all of your customers’ expectations. If you answer “Yes!” to one or more of the following questions, you need UX testing.

  • Do you want users to engage more with your product?
  • Improve usability in order to speed up product adoption?
  • Solve user experience-related customer complains that decrease user satisfaction?
  • Deliver a more personalized experience that improves customer retention?
  • Compare two or more design variants in order to find the most effective one?
  • Ensure that your product is accessible to all users, including new ones?




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