Thence UX Audit Services

Measure Your User Experience Using the Right UX KPIs

UX Audit – Rate Your Current User Experience to Discover and Prioritize Improvements

UX audit measures the user experience you currently provide in a way that enables you to improve it. Using key UX performance indicators (KPIs), an audit performs both qualitative and quantitative measurements. At the end of the audit, you will receive a comprehensive report that will guide your UX improvement strategy.
At Thence, we use proprietary UX audit solutions to rate your user experience and offer you actionable insights. Through these insights, you can make the right improvements at the right time to meet all your business goals.

We use a continuous measurement program over a predefined interval to provide you with accurate and objective insights. As a result, our audit always reflects the latest usage trends.

Talk to us today and find out how UX Audit can take your product to the next level
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Thence UX Audit Services

Our UX audit benchmarks your user experience over time to provide optimal results. At the same time, however, it brings you actionable data regularly, allowing for continuous, ongoing improvements. The duration of the audit can be adapted to your needs.

At the end of our UX audit, you will know what you need to improve to provide an optimal user experience for all your customers. UX Audit covers:

  • Quantitative Analysis (Google Analytics/Hotjar) to understand user behaviour through real user sessions
  • Heuristic Evaluation across 10 UX dimensions to assess UX maturity
  • Competitor UX Analysis to arrive at a comparative Features and Benefits statement
  • Product analysis insights and recommendations

UX Audit – Gain Actionable Insights That Drive Continuous UX Improvements

User Experience audit brings to attention both the strong and the weak points in your product’s user experience. This enables you to resolve all issues faster and focus on your strengths. For this reason, a UX audit is valuable during any stage of your product’s life. You need UX audit if you want to:

  • Quantify your user experience so that you can systematically improve it?
  • Eliminate bottlenecks as well as minor inconveniences to improve usability and ease of use?
  • Streamline your product’s user experience so that customers keep returning to it?
  • Keep UX improvement costs in check by addressing hiccups before they become problems?
  • Continuously refine your user experience to gain an edge over competitors?

Why Thence?

Global Top 10

Thence is a global top 10 ranked UX/UI agency by Clutch.co

100+ Projects

Thence has delivered improved experiences to 50+ organisations

Proprietary Process

We use proprietary frameworks to deliver consistent results

UX Lab

We are one of the few agencies to have an in house state of the art UX Lab

Case Studies

CASE STUDY: LEYTON / DATA RICH MOBILE APP

UK Law firm overcomes customer digital adoption challenge with Research aided UX Design

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CASE STUDY: Asian Paints / IMMERSIVE WEB EXPERIENCE

Asia’s 3rd largest paint manufacturer makes a splash in Home Decor business

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CASE STUDY: GetActive / GAMIFICATION – MOBILE & WEB APPS

India’s largest corporate employee wellness platform becomes addictive to millennials

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CASE STUDY: Golden Pi / WEB UX

B2C FinTech startup earns customer trust with research backed UX design

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