Thence UX Audit Services
AuditX - UX Efficacy and Maturity Assessment Program
Ongoing insights that help to bridge the gap between user experience and expectation
AuditX, a proprietary UX audit solution framework built to assess the efficacy of User Experience by qualitative and quantitative measurement of UX to share insights on how it can be optimized to deliver business results.
As a Continuous Measurement Program, AuditX employs a customized UX research and testing practice to constantly measure UX performance over pre-defined time intervals to provide ongoing actionable insights to the design team.
AuditX works hand-in-hand with KaiXen, our continuous performance improvement practice in quantifying the subjective nature of User Experience and providing rich data for informed design decision making.
At a broad level, AuditX leverages a combination of pre-and-post design research and testing tools to measure
- descriptive metrics that tell what happened
- perception metrics that focus on how customers’ perceived what happened
- outcome metrics that describe what customers did or expect to do based on their perceptions
Global Top 10
Thence is a global top 10 ranked UX/UI agency by Clutch.co
Thence has delivered improved experiences to 50+ organisations
We use proprietary frameworks to deliver consistent results
We are one of the few agencies to have an in house state of the art UX Lab